Change always has its challenges and risks. Here are some practical tips to make this software rollout as smooth as possible:
- Communicate why you’re switching to the new software and what it will improve (e.g., faster turnaround or simpler processes). When employees understand the reasons for a change and the positive effect it will have for them, they’re more likely to get on board.
- Recruit employees who are enthusiastic about the change to serve as go-to helpers for coworkers who might have a harder time adjusting to the new software.
- Schedule time for employees to be trained on the new software—both its basic functions and its fun features. Also consider holding hands-on training sessions with small groups to give employees the opportunity to practice and ask questions.
- Share key dates for the rollout and points of contact for employees in the event they have questions or issues.
- Avoid scheduling any other big changes during or close to this rollout. This helps minimize change fatigue.
- Celebrate success by collecting feedback and sharing wins.
This Q&A does not constitute legal advice and does not address state or local law.
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