Careers

 

Clients depend on us, what we do makes a tremendous impact on those we serve. 

We understand that flexibility and work-life balance are essential ingredients of employee satisfaction and a strong culture. 

We put our clients first, we empower and support our staff as they develop skills and expertise, our environment is comfortable and supportive, and the longevity of our staff shines a glowing light on what an amazing place this is to work.

Exceptional customer service is at the heart of who we are and what we do.

Tax Administrator

Position Summary
The Tax/Accounting Administrator works with other members of the Tax/Accounting team to insure that our clients’ tax needs are handled in a precise but also efficient manner while adhering to and enforcing policies designed to protect the company’s financial assets. The Tax/Accounting Administrator will also perform basic accounting duties such as reconciling bank statements and GL accounts, and transmitting ACH files.

Essential Duties and Responsibilities
The essential functions include, but are not limited to:

  • Balance client tax funds for new clients and terminating clients
  • Process quarterly and year end tax returns, including W2s
  • Process corrected/amended quarterly returns
  • Research and resolve client tax notices
  • Transmit Daily ACH files
  • Cross train with other members of the Tax/Accounting Department and serve as backup
  • Support and contribute to a positive work environment that fosters a high level of team performance through own work and behavior
  • Maintain knowledge of payroll software system and changes in wage and tax laws
  • Maintain Client files in a confidential and secure manner
  • Research and resolve client/system problems
  • Establish and maintain a positive working relationship with clients, agencies and coworkers to promote quality service image
  • Display maturity in securely handling sensitive and confidential client and employee information
  • Other duties as assigned

 

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Business or Accounting degree preferred; equivalent combination of education and/or experience will be considered
  • Prior experience in a customer service environment
  • Prior experience processing payroll preferred
  • Excellent telephone, communication and interpersonal skills
  • Detail oriented, well organized; high degree of accuracy
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Knowledge of payroll software or ability to learn specific applications
  • Knowledge of Federal, state and local payroll tax laws
  • Professional, driven, motivated self-starter
  • Professional in appearance and behavior
  • Ability to work beyond regular work hours when needed
  • Reliable and dependable
  • Physical Demands and Work Environment
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Additional information about the company and work environment will be shared with candidates during an interview.

Apply Now

Tax Supervisor

Position Summary

The Tax Supervisor is responsible for insuring that all tax payments and filings are processed in a timely and efficient manner including Federal, state and local quarterly returns as well as W2s. This position is also responsible for tracking and responding to tax notices and processing amended/corrected returns.

Essential Duties and Responsibilities

The essential functions include, but are not limited to:

  • Make Federal, state and local tax payments on behalf of clients
  • Process quarterly and year end tax returns, including W2s
  • Process corrected/amended quarterly returns
  • Research and resolve client tax notices
  • Support and contribute to a positive work environment that fosters a high level of team performance through own work and behavior
  • Maintain knowledge of payroll software system and changes in wage and tax laws
  • Maintain Client files in a confidential and secure manner
  • Research and resolve client/system problems
  • Establish and maintain a positive working relationship with clients, agencies and coworkers to promote quality service image
  • Display maturity in securely handling sensitive and confidential client and employee information
  • Other duties as assigned

Additional information about the company and work environment will be shared with candidates during an interview.

Apply Now

Distribution Specialist

Position Summary

The primary responsibility of the Distribution Specialist is to accurately and efficiently print, pack and ship client payrolls to the desired location(s). The position also requires maturity in dealing with sensitive and confidential matters. This is a part-time position with 18-20 scheduled hours per week.

Essential Duties and Responsibilities

The essential functions include, but are not limited to:

  • Print, pack and ship client payrolls per written instructions
  • Track late and/or missing deliveries
  • Maintain equipment such as printers, pressure sealers, mail machines
  • Support and contribute to a positive work environment that fosters a high level of team performance through own work and behavior
  • Establish and maintain a positive working relationship with clients, vendors and coworkers to promote quality service image
  • Display maturity in securely handling sensitive and confidential client and employee information
  • Assist in shipping and receiving supplies such as paper, check stock, envelopes and other products
  • Assist other departments in periodic high-volume tasks such as quarterly and year end processing
  • Other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Prior experience in a customer service environment
  • Detail oriented, well organized; high degree of accuracy
  • Knowledge of policies and procedures of US Postal Service, UPS, FedEx and local couriers
  • Able to read, understand and follow written instructions
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Professional in appearance and behavior
  • Ability to work beyond regular work hours when needed
  • Reliable and dependable

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to occasionally loud.

Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Additional information about the company and work environment will be shared with candidates during an interview.

Apply Now

Account Manager

Position Summary

The Account Manager will be responsible for creating and building client relationships through referrals, networking, and cold calling within an assigned territory with the intent of providing payroll and human resources-related products and services.

Essential Duties and Responsibilities

The essential functions include, but are not limited to:

  • Working within an assigned territory to expand Payroll Management’s customer base
  • Identifying prospective clients by taking advantage of company support, following up on leads from existing clients, participating in organizations and clubs and attending trade shows and conferences
  • Assessing prospective clients’ needs and advise them on solutions that Payroll Management can provide
  • Attending vendor fairs and trade shows as designated by Sales Management
  • Attending networking events to promote Payroll Management and build relationships
  • Maintaining positive business relationships to ensure future sales
  • Reaching out to customer leads through cold calling
  • Following up on leads provided through various marketing campaigns
  • Consulting with clients after sales or contract signings to provide ongoing support
  • Providing required paperwork to Onboarding team to ensure a smooth and seamless transition to the Payroll Management platform

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Minimum of 3 years’ prior business to business sales experience
  • Highly motivated with a proven track record in sales
  • Demonstrated ability to build and maintain relationships
  • Excellent selling, communication, and negotiation skills
  • Excellent prioritizing, time management and organization skills
  • Ability to create and deliver presentations tailored to the prospective client’s needs
  • Professional appearance and demeanor
  • Ability to maintain confidential information
  • Must have reliable transportation

Additional information about the company and work environment will be shared with candidates during an interview.

Apply Now

Customer Service Representative

Position Summary

The Customer Service Representative processes all aspects of payroll for an assigned client base, providing a high level of customer service. This position requires efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines. The CSR may be asked to assist in the reconciliation of payroll accounts as needed. The position also requires maturity in dealing with sensitive and confidential matters.

Essential Duties and Responsibilities

  • Compile payroll data, post wages, and reconcile errors, in order to balance the payroll and maintain payroll records
  • Maintain a high rate of client retention through high quality customer service
  • Identify and resolve internal discrepancies
  • Research client inquiries concerning paychecks or payroll in general
  • Support and contribute to a positive work environment that fosters a high level of team performance through own work and behavior
  • Continue knowledge of payroll software system and changes in wage and tax laws
  • Maintain Client files in a confidential and secure manner
  • Research and resolve client/system problems
  • Establish and maintain a positive working relationship with clients, agencies and coworkers to promote quality service image
  • Display maturity in securely handling sensitive and confidential client and employee information
  • Other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • College degree from an accredited college (preferred)
  • Business or accounting experience preferred; equivalent combination of education and/or experience will be considered
  • Prior experience in a customer service environment
  • Prior experience processing payroll (preferred)
  • Excellent telephone, communication and interpersonal skills
  • Detail oriented, well organized; high degree of accuracy
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Knowledge of payroll software a plus or ability to learn specific applications
  • Knowledge of Wage and Hour Law
  • Professional, driven, motivated self-starter
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Professional in appearance and behavior
  • Ability to work beyond regular work hours when needed
  • Reliable and dependable

Additional information about the company and work environment will be shared with candidates during an interview.

Apply Now
  • Drop files here or
    Accepted file types: pdf.

Payroll Management, Inc.

550 Center Street STE 1210
P.O. Box 1837
Auburn, ME 04211-1837