We recently hired an older individual whose start date is next Monday, but I would like to push back their start date because we’ve just had an employee test positive for COVID-19. Would this be allowed? We will be testing everyone in the workplace, but I know older employees may be at higher risk.

Answer from Daniel, SHRM-CP: You will need to tread carefully here. Pushing back an employee’s start date because of their age would be a clear case of age discrimination, even if you’re operating with the best of intentions. Age discrimination is illegal under the...

We’ve had a lot of turnover since the pandemic started and are thinking about doing exit interviews to see if we can find out why. Do you have any suggestions?

Answer from Sarah, PHR, SHRM-CP: Exit interviews can be a very useful tool — if you’re prepared to act on what you learn — so it’s great that you’re thinking about using them. I’ll cover some basics. Exit interviews typically use one of two formats: an in-person...