How do we know if our managers are performing well?

Answer from Monica, SPHR, SHRM-CP:

Managers are doing a good job when both the teams they lead and the individuals they manage are thriving.

Simply stated, teams thrive when they consistently deliver quality products or services while staying within budget. Individual team members thrive when they’re advancing in their careers, learning new skills, showing initiative, taking on additional responsibilities, getting promoted, and adding value to the company.

If a team is getting its work done, but the individuals on that team are not developing professionally, then the manager in charge of that team may not be managing as well as they could be. Perhaps they aren’t coaching employees, clearly outlining expectations, or addressing under-performance when it arises. That’s worth bringing up with them when discussing their performance.

Keep in mind that managers can only be as good as their resources and support, though. If a team has no time or budget for professional development, the manager may not be to blame when their employees seem to be stagnating in their careers.
 
Monica has held roles as an HR Generalist and Payroll and Benefits manager at a large ski resort, providing HR guidance to more than 500 employees. She also has HR experience in the healthcare field and the non-profit world. Monica holds a Bachelor of Science degree from Linfield College.