Application Developer/Database Administrator

Posted 5/10/2018

Position Summary

The Application Developer/Database Administrator is responsible for developing and expanding applications separate from Payroll Management’s licensed payroll software platform. In addition, this position will maintain and optimize the SQL databases within the payroll software as well as improve and expand current data retrieval capabilities.

Essential Duties and Responsibilities

  • Optimize SQL databases to take advantage of unrealized capabilities
  • Improve and expand data retrieval capabilities out of payroll databases
  • Create internal products to support the process flow of departments
  • Support department managers as needed with various software products
  • Work with department managers to improve all processes and product offerings
  • Network support
  • Support the overall IT needs of the company
  • Establish and maintain a positive working relationship with clients, agencies and coworkers to promote quality service image
  • Display maturity in securely handling sensitive and confidential client and employee information
  • Other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • College degree from an accredited college
  • Proficient knowledge of SQL Server including, but not limited to:
    • MS SQL Server Management Studio
    • MS SQL Server Integration Services
  • Proficient knowledge of MS Visual Basic.net
  • Proficient knowledge of MS Visual Studio
  • Basic knowledge of Crystal Reporting
  • Detail oriented, well organized; high degree of accuracy
  • Professional, driven, motivated self-starter
  • Professional in appearance and behavior
  • Ability to work beyond regular work hours when needed
  • Reliable and dependable

Intellectual Property

Any intellectual property (software, applications, trademarks, copyrights, patents, trade secrets and/or confidential information, designs) created by the employee in the course of the employee’s employment is owned by the employer.

Customer Service Representative

Posted 5/9/2018

Our Culture

We understand that flexibility and work-life balance are essential ingredients of employee satisfaction and a strong culture.  We put our clients first, we empower and support our staff as they develop skills and expertise, our environment is comfortable and supportive, and the longevity of our staff shines a glowing light on what an amazing place this is to work.

Position Summary

The Customer Service Representative processes all aspects of payroll for an assigned client base, providing a high level of customer service. This position requires efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines. The CSR may be asked to assist in the reconciliation of payroll accounts as needed. The position also requires maturity in dealing with sensitive and confidential matters.

Essential Duties and Responsibilities

  • Compile payroll data, post wages, and reconcile errors, in order to balance the payroll and maintain payroll records
  • Maintain a high rate of client retention through high quality customer service
  • Identify and resolve internal discrepancies
  • Research client inquiries concerning paychecks or payroll in general
  • Support and contribute to a positive work environment that fosters a high level of team performance through own work and behavior
  • Continue knowledge of payroll software system and changes in wage and tax laws
  • Maintain Client files in a confidential and secure manner
  • Research and resolve client/system problems
  • Establish and maintain a positive working relationship with clients, agencies and coworkers to promote quality service image
  • Display maturity in securely handling sensitive and confidential client and employee information
  • Other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • College degree from an accredited college (preferred)
  • Business or accounting experience preferred; equivalent combination of education and/or experience will be considered
  • Prior experience in a customer service environment
  • Prior experience processing payroll (preferred)
  • Excellent telephone, communication and interpersonal skills
  • Detail oriented, well organized; high degree of accuracy
    Proficient in Microsoft Office (Word, Excel, Outlook)
  • Knowledge of payroll software a plus or ability to learn specific applications
  • Knowledge of Wage and Hour Law
  • Professional, driven, motivated self-starter
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Professional in appearance and behavior
  • Ability to work beyond regular work hours when needed
  • Reliable and dependable

Additional information about the company and work environment will be shared with candidates during an interview.

Interested in joining our team, but don't see an open position that matches your skills?

Please send us your resumé and cover letter, we will keep your information on file for future opportunities.