Current Job Opportunities

Tax/Accounting Administrator

Posted 3/21/2019

Position Summary

The Tax/Accounting Administrator works with other members of the Tax/Accounting team to insure that our clients’ tax needs are handled in a precise but also efficient manner while adhering to and enforcing policies designed to protect the company’s financial assets. The Tax/Accounting Administrator will also perform basic accounting duties such as reconciling bank statements and GL accounts, and transmitting ACH files.

Essential Duties and Responsibilities

The essential functions include, but are not limited to:

  • Reconcile daily, weekly, monthly bank statements
  • Balance client tax funds for new clients and terminating clients
  • Process quarterly and year end tax returns, including W2s
  • Process corrected/amended quarterly returns
  • Research and resolve client tax notices
  • Transmit Daily ACH files
  • Cross train with other members of the Tax/Accounting Department and serve as backup
  • Support and contribute to a positive work environment that fosters a high level of team performance through own work and behavior
  • Maintain knowledge of payroll software system and changes in wage and tax laws
  • Maintain Client files in a confidential and secure manner
  • Research and resolve client/system problems
  • Establish and maintain a positive working relationship with clients, agencies and coworkers to promote quality service image
  • Display maturity in securely handling sensitive and confidential client and employee information
  • Other duties as assigned

 Minimum Qualifications (Knowledge, Skills, and Abilities)

  • College degree from an accredited college
  • Business or Accounting preferred; equivalent combination of education and/or experience will be considered
  • Prior experience in a customer service environment
  • Prior experience processing payroll preferred
  • Excellent telephone, communication and interpersonal skills

Additional information about the company and work environment will be shared with candidates during an interview.

Marketing Coordinator

Posted 2/22/2019

Position Summary

The Marketing Coordinator is responsible for managing the development of the company’s marketing program. This includes assessing existing and potential markets, product life cycle planning, coordination of products development, development of product strategies, definition of promotional activities and product launch. Activities may include product advertising/promotion planning, developing and implementing multiple channel programs and directing the development of company market requirements for specific product(s) or product line(s). This position will also work with the Sales Manager to increase market share and increase Payroll Management’s brand loyalty, help to assure client retention in association with the COO and sales staff.

 

Essential Duties and Responsibilities

The essential functions include, but are not limited to:

  • Managing the annual marketing plan in support of organizational strategy and objectives
  • Managing, implementing and executing the marketing policies and practices, which will include market research, competitor analyses, customer service and retention monitoring processes and initiatives
  • Building Sales and Marketing with customer service teams capable of carrying out needed marketing and service strategies
  • Ensuring marketing communications are coordinated, including the development and distribution of all marketing collateral
  • Supporting Marketing Plan objectives and meeting organizational expenditure requirements in conjunction with the Sales Manager
  • Overseeing business and marketing development; performing market research and planning; strategic direction for promotion and advertising
  • Supporting the Sales Team in establishing the direction and rationale for promotional activity on the product line(s); identifying requirements for product training, informing all sales personnel of product changes, new products, and other technical data necessary to understand and implement the product selling strategy
  • Developing in-depth knowledge of all competitive product offerings and tailor product strategy accordingly
  • Supply Senior Management team with up-to-date competitive intelligence, defining product attributes and differentiators
  • Coordinating and managing public relations (press releases, staff and product announcements)
  • Developing and maintaining website updates on a weekly basis (minimum)
  • Graphic design and content creation management
  • Management of email marketing, social media and digital advertising
  • Performing other duties as assigned

 

 Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Bachelor’s Degree in Business, Marketing or related discipline required
  • Minimum of 3 years’ prior marketing, product launch and deployment experience
  • Ability to organize and manage multiple priorities
  • Prior marketing and product launch and deployment experience
  • Technical skills in strategic planning and marketing, business and market development, market research and planning, and promotions/advertising
  • Must work effectively with senior-level executives (CEO, COO, CMO, CFO, Sales Manager and Client Services Manager); must also be able to work independently
  • Must have strong interpersonal skills and good judgment and be capable of communicating with a diverse range of individuals
  • Excellent computer skills including all Microsoft applications (Word, Excel, PowerPoint, Outlook)
  • Strong knowledge of marketing programs such as Sales Genie, Google Ads, Google Analytics, WordPress and Adobe Creative Suite
  • Must have strong customer support orientation for both internal and external customers, professional demeanor and the ability to maintain confidential information

Additional information about the company and work environment will be shared with candidates during an interview.

Customer Service Representative

Posted 2/22/2019

Our Culture

We understand that flexibility and work-life balance are essential ingredients of employee satisfaction and a strong culture.  We put our clients first, we empower and support our staff as they develop skills and expertise, our environment is comfortable and supportive, and the longevity of our staff shines a glowing light on what an amazing place this is to work.

Position Summary

The Customer Service Representative processes all aspects of payroll for an assigned client base, providing a high level of customer service. This position requires efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines. The CSR may be asked to assist in the reconciliation of payroll accounts as needed. The position also requires maturity in dealing with sensitive and confidential matters.

Essential Duties and Responsibilities

  • Compile payroll data, post wages, and reconcile errors, in order to balance the payroll and maintain payroll records
  • Maintain a high rate of client retention through high quality customer service
  • Identify and resolve internal discrepancies
  • Research client inquiries concerning paychecks or payroll in general
  • Support and contribute to a positive work environment that fosters a high level of team performance through own work and behavior
  • Continue knowledge of payroll software system and changes in wage and tax laws
  • Maintain Client files in a confidential and secure manner
  • Research and resolve client/system problems
  • Establish and maintain a positive working relationship with clients, agencies and coworkers to promote quality service image
  • Display maturity in securely handling sensitive and confidential client and employee information
  • Other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • College degree from an accredited college (preferred)
  • Business or accounting experience preferred; equivalent combination of education and/or experience will be considered
  • Prior experience in a customer service environment
  • Prior experience processing payroll (preferred)
  • Excellent telephone, communication and interpersonal skills
  • Detail oriented, well organized; high degree of accuracy
    Proficient in Microsoft Office (Word, Excel, Outlook)
  • Knowledge of payroll software a plus or ability to learn specific applications
  • Knowledge of Wage and Hour Law
  • Professional, driven, motivated self-starter
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Professional in appearance and behavior
  • Ability to work beyond regular work hours when needed
  • Reliable and dependable

Additional information about the company and work environment will be shared with candidates during an interview.

Interested in joining our team, but don't see an open position that matches your skills?

Please send us your resumé and cover letter, we will keep your information on file for future opportunities.