Current Job Opportunities

Our Culture

We understand that flexibility and work-life balance are essential ingredients of employee satisfaction and a strong culture.  We put our clients first, we empower and support our staff as they develop skills and expertise, our environment is comfortable and supportive, and the longevity of our staff shines a glowing light on what an amazing place this is to work.

Account Manager

Position Summary

The Account Manager will be responsible for creating and building client relationships through referrals, networking, and cold calling within an assigned territory with the intent of providing payroll and human resources-related products and services.

Essential Duties and Responsibilities

The essential functions include, but are not limited to:

  • Working within an assigned territory to expand Payroll Management’s customer base
  • Identifying prospective clients by taking advantage of company support, following up on leads from existing clients, participating in organizations and clubs and attending trade shows and conferences
  • Assessing prospective clients’ needs and advise them on solutions that Payroll Management can provide
  • Attending vendor fairs and trade shows as designated by Sales Management
  • Attending networking events to promote Payroll Management and build relationships
  • Maintaining positive business relationships to ensure future sales
  • Reaching out to customer leads through cold calling
  • Following up on leads provided through various Marketing campaigns
  • Consulting with clients after sales or contract signings to provide ongoing support
  • Providing required paperwork to Onboarding team to ensure a smooth and seamless transition to the Payroll Management platform

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Minimum of 3 years’ prior business to business sales experience
  • Highly motivated with a proven track record in sales
  • Demonstrated ability to build and maintain relationships
  • Excellent selling, communication, and negotiation skills
  • Excellent prioritizing, time management and organization skills
  • Ability to create and deliver presentations tailored to the prospective client’s needs
  • Professional appearance and demeanor
  • Ability to maintain confidential information
  • Must have reliable transportation

Additional information about the company and work environment will be shared with candidates during an interview.

Apply Today

Customer Service Representative

Position Summary

The Customer Service Representative processes all aspects of payroll for an assigned client base, providing a high level of customer service. This position requires efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines. The CSR may be asked to assist in the reconciliation of payroll accounts as needed. The position also requires maturity in dealing with sensitive and confidential matters.

Essential Duties and Responsibilities

  • Compile payroll data, post wages, and reconcile errors, in order to balance the payroll and maintain payroll records
  • Maintain a high rate of client retention through high quality customer service
  • Identify and resolve internal discrepancies
  • Research client inquiries concerning paychecks or payroll in general
  • Support and contribute to a positive work environment that fosters a high level of team performance through own work and behavior
  • Continue knowledge of payroll software system and changes in wage and tax laws
  • Maintain Client files in a confidential and secure manner
  • Research and resolve client/system problems
  • Establish and maintain a positive working relationship with clients, agencies and coworkers to promote quality service image
  • Display maturity in securely handling sensitive and confidential client and employee information
  • Other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • College degree from an accredited college (preferred)
  • Business or accounting experience preferred; equivalent combination of education and/or experience will be considered
  • Prior experience in a customer service environment
  • Prior experience processing payroll (preferred)
  • Excellent telephone, communication and interpersonal skills
  • Detail oriented, well organized; high degree of accuracy
    Proficient in Microsoft Office (Word, Excel, Outlook)
  • Knowledge of payroll software a plus or ability to learn specific applications
  • Knowledge of Wage and Hour Law
  • Professional, driven, motivated self-starter
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Professional in appearance and behavior
  • Ability to work beyond regular work hours when needed
  • Reliable and dependable

Additional information about the company and work environment will be shared with candidates during an interview.

Apply Today

IT Helpdesk

IT Helpdesk

Position Summary

The IT Helpdesk is responsible for supporting internal clients with day-to-day issues related to all aspects of the Millennium payroll product as well as ancillary products and services that the company offers.

Essential Duties and Responsibilities

  • Act as Tier 1 Support and maintain Support Center logs
  • Support internal resolution of Millennium issues for Customer Service, Tax, Accounting, Distribution
  • Support the Tax/Accounting department during quarter end and year end processing
  • Understand and process Millennium software updates
  • Develop a workin gunderstanding to support the following functions:
    • GL setup and reporting options
    • QB reporting options
    • Basic Report Writer needs
    • Garnishment/Levy requirements
    • Basic CalcCode script writing
  • Establish and maintain a positive working relationship with clients, agencies and coworkers to promote quality service image
  • Display maturity in securely handling sensitive and confidential client and employee information
  • Other duties as assigned. 

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Working knowledge of Millenium payroll software
  • Working knowledge of company-offered ancillary products including, but not limited to:
    • PayEntry and PayEntry NextGen
    • TImeWorks Plus
    • File Guardian
    • HR Hub
    • GetHired
  • Detail oriented, well organized; high degree of accuracy
  • Professional, drive, motivated, self-starter
  • Professional in appearance and behavior
  • Ability to work beyond regular work hours when needed
  • Reliable and dependable

Physical Demnds and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Additional information about the company and work environment will be shared with candidates during an interview.

Apply Today

Interested in joining our team, but don't see an open position that matches your skills?

Please send us your resumé and cover letter, we will keep your information on file for future opportunities.